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Baltic Recruitment are currently recruiting for a Permanent Office Administrator. Working at one of our client’s offices based in Ilkley, West Yorkshire.

Our client are seeking a reliable, professional and computer-literate Office Administrator to join their office team to support with daily office operations. This is a varied role requiring strong organisational skills, excellent communication, and the ability to manage multiple tasks efficiently.

The successful candidate will be responsible for administrative duties that ensure the smooth running of the office and will need to be highly organised, reliable, flexible and methodical.

The role requires someone to be able to communicate effectively in writing or over the telephone. We are seeking a self-motivated individual who can work under their own initiative as well as being a team player.

Office Administrator Main Duties and Responsibilities:

• Answering incoming telephone calls in a professional manner and directing enquiries appropriately
• Speaking to customers – addressing queries and resolving issues
• Greet visitors, answer and direct phone calls, and handle general inquiries
• Welcoming and assisting clients face-to-face, ensuring a positive and professional experience
• Managing and responding to email correspondence in a timely manner
• Dealing with incoming and outgoing correspondence
• Supporting team members by attending and contributing to Microsoft Teams meetings
• Performing general administrative duties, including filing, data entry, and document management
• Maintaining accurate records and ensuring confidentiality of sensitive information
• Assisting with scheduling appointments and managing calendars
• Supporting office processes and helping to improve administrative systems where appropriate
• Any other ad-hoc tasks required

Office Administrator Applicants:

• Previous experience in an administrative role, ideally within an accountancy practice or similar professional environment
• Strong communication skills, both written and verbal
• Excellent organisational and time management abilities
• The ability to prioritise workload and be able to understand and follow instructions
• Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with Teams
• Professional and approachable manner when dealing with clients
• Ability to work independently and as part of a team
• High level of attention to detail and accuracy
• Comfortable working in a busy office setting
• Good attention to detail
• This role offers an opportunity to be part of a supportive and collaborative team
• Training and ongoing support will be provided where necessary

This role can either be Full Time or Part Time, hours to be discussed at interview stage. Hourly rate is £12.71 plus (they are flexible and will consider a higher hourly rate).

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